Remember those? The "do over" is a childhood standard, practiced on playgrounds and classrooms, at friends' houses and on the street. It is a universal code that erases the prior result, without erasing prior learning.
How great would it be if we could bring that forward to adulthood? I find it interesting that as we get older we often disagree with that idea. You hear things like, "You have to pay for your mistakes," or "You should've known better, now live with it." But we certainly don't wish that on our younger selves, and we all learned and improved via the "do over."
The forward thinking learning organization creates training that allows learners the chance to practice and fail. I can't think of anyone that learned to ride a bike without ever falling. No one learned to read without stumbling over words. No one learned playground games without a practice round in which feedback was delivered (often in a non-constructive manner).
Likewise, as trainers, we should create learning experiences that provide an opportunity for people to fail and then try again. Not just a chance to hit the "reset" button. Give learners the time to try, contemplate, reflect, discuss, process, plan, and then try again.
Some of you may be asking, "I don't have that kind of time in these economically challenging times." I'm glad you brought that up because it gives me a chance to refer back to some of my earlier posts on blended learning, failing and informal learning. The learning experience might be a computer based simulation, followed by a web seminar, social sharing sites, classroom sessions and several outside readings. It then closes with another web based engagement.
Packaging learning and development in a way that allows participants to try, fail, and try again is critical to long term behavioral change. Desired behavior is never created by magic wand, or dunking in the waters of the latest model. Long term change is created by constantly creating context, providing opportunities to process and reflect and the chance to practice and get feedback to become more successful.
Tuesday, September 22, 2009
Tuesday, September 15, 2009
2 Minute Drill
Just a few quick hits while I work on some other postings:
2. Technology moves pretty quickly. Keep up with the ever-changing tech landscape and think about ways to use it for learning and organizational development.
3. Things won't always be this bad. Just the other night I saw how 7-11 is expanding, taking advantage of real estate that has become available. I'm wondering what kind of leaders they are preparing right now to handle that kind of growth?
How are you preparing leaders to handle your future growth and future challenges? When was the last time you checked out your leadership curriculum to make sure it was still relevant?
Enjoy these topics. Throw one on the table at your next meeting and see where the discussion goes. Let me know what you and your teams think.
1. I knew my teaching experience should count for management experience. Check out Steven DeMaio's post at the Harvard Business School website : Obama: Principal-In-Chief.
Relate it to your organization: Is the leadership in your organization supporting and developing you to do a better job meeting the needs of your customers? Is your leadership building your credibility or working around, possibly acting to keep their own risk lower?
I won't dwell on this, but if you read it, please forward it to your friends who don't appreciate the importance of school principals as leaders. I've been saying for awhile that principals need more leadership and management training before being handed the keys to the building.
2. Technology moves pretty quickly. Keep up with the ever-changing tech landscape and think about ways to use it for learning and organizational development.
3. Things won't always be this bad. Just the other night I saw how 7-11 is expanding, taking advantage of real estate that has become available. I'm wondering what kind of leaders they are preparing right now to handle that kind of growth?
How are you preparing leaders to handle your future growth and future challenges? When was the last time you checked out your leadership curriculum to make sure it was still relevant?
Enjoy these topics. Throw one on the table at your next meeting and see where the discussion goes. Let me know what you and your teams think.
Tuesday, September 1, 2009
Just in Case You Aren't on the Blended Learning Bandwagon
Education is learning what you didn't even know you didn't know.
Daniel J. Boorstin
Much education today is monumentally ineffective. All too often we are giving young people cut flowers when we should be teaching them to grow their own plants.
John W. Gardner
Most folks I work with know that I spent my early years in the education and training field as a high school teacher. I learned early on that you can’t just drop theory and content on kids via lecture sessions and expect them to have those “a-ha” moments that are so rewarding. When I moved into the realm of corporate training and recently leadership development, I discovered that too often training departments fall back on that style of training. Guess what? Adults don’t respond to it either.
I recently came across a white paper on trends in learning in the workplace, http://www.skillsoft.com/infocenter/whitepapers/documents/Learning_at_work_2008.pdf, published by the Chartered Management Institute in October of 2008. There is plenty of great data around the value of blending learning solutions. I enjoyed the paper for several reasons.
It provides a definition of blended learning right up front. Often in this field we use different terms to describe the same thing. It’s nice to have a point of reference. It provides lots of data around the trends based on survey results from over 1,000 managers. Plenty of good feedback about what works and what doesn’t. It proves the case for blended learning as a better way to learn not just beneficial for cost savings or efficiency.
I also find it interesting that several organizations saw the benefit of a blended approach as a way to make learning something that happens every day. Think about that for a moment: learning should happen every day. How much more powerful would learning be if the workforce could access it and glean valuable information every day? That’s the point where learners start to discover “what they don’t know” and start wanting to close the gap. I’m not talking about simple performance support tools or job aids. Rather, I’m referring to independent study as well as social interactions that improve retention and impact the business.
Often training organizations fall into the trap of justifying the work on the basis of student enrollment, course completions and dollars saved using blended (read as: online) solutions. The true value in blended learning is the ease of accessibility for users and therefore the value they bring back to the job.
Finally, if you’re looking at ways to improve your blended offerings, check out the “Practical Recommendations” at the end of the paper. It lists eight very good tips for making the leap to more blended learning.
Daniel J. Boorstin
Much education today is monumentally ineffective. All too often we are giving young people cut flowers when we should be teaching them to grow their own plants.
John W. Gardner
Most folks I work with know that I spent my early years in the education and training field as a high school teacher. I learned early on that you can’t just drop theory and content on kids via lecture sessions and expect them to have those “a-ha” moments that are so rewarding. When I moved into the realm of corporate training and recently leadership development, I discovered that too often training departments fall back on that style of training. Guess what? Adults don’t respond to it either.
I recently came across a white paper on trends in learning in the workplace, http://www.skillsoft.com/infocenter/whitepapers/documents/Learning_at_work_2008.pdf, published by the Chartered Management Institute in October of 2008. There is plenty of great data around the value of blending learning solutions. I enjoyed the paper for several reasons.
It provides a definition of blended learning right up front. Often in this field we use different terms to describe the same thing. It’s nice to have a point of reference. It provides lots of data around the trends based on survey results from over 1,000 managers. Plenty of good feedback about what works and what doesn’t. It proves the case for blended learning as a better way to learn not just beneficial for cost savings or efficiency.
I also find it interesting that several organizations saw the benefit of a blended approach as a way to make learning something that happens every day. Think about that for a moment: learning should happen every day. How much more powerful would learning be if the workforce could access it and glean valuable information every day? That’s the point where learners start to discover “what they don’t know” and start wanting to close the gap. I’m not talking about simple performance support tools or job aids. Rather, I’m referring to independent study as well as social interactions that improve retention and impact the business.
Often training organizations fall into the trap of justifying the work on the basis of student enrollment, course completions and dollars saved using blended (read as: online) solutions. The true value in blended learning is the ease of accessibility for users and therefore the value they bring back to the job.
Finally, if you’re looking at ways to improve your blended offerings, check out the “Practical Recommendations” at the end of the paper. It lists eight very good tips for making the leap to more blended learning.
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